Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us, or sign up for our newsletter. This may include:

• Name and contact information (email address, phone number, postal address)
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Photos uploaded for colour matching services
• Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send you updates about your orders and account
• Improve our products and services
• Provide personalised colour matching recommendations
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist with order fulfillment, payment processing, and customer service
• Shipping companies to deliver your orders
• Professional advisors such as lawyers and accountants
• Law enforcement or regulatory authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time